FAQs

FAQs | Online Teaching Resources Ltd What is Teacher-of-English.com?
Teacher-of-English.com is a fast growing education resource used by thousands of teachers across the world.  Specialising in English from KS1 to KS4, the online Teacher-of-English resource bank contains 26,600+ pages of teaching materials schemes of work, lesson plans and teaching resources, all created by specialist English teachers.

Teacher-of-English.com offers fully editable PowerPoint based resources using ICT to add another dimension to the teaching of English and enabling teachers to adapt the content to suit their specific needs. To accompany the PowerPoint based resources Teacher-of-English.com also contains hundreds of worksheets to use in the classroom. All of Teacher-of-English.com’s resources can be downloaded and used offline and stored digitally, saving paper and maximizing flexibility.

How do I find what I’m looking for on Teacher-of-English.com?
Using Teacher-of-English is simple. All of the resources can be accessed from the main menu on the home page.  Just go to 'Primary Resources' or 'Secondary Resources' then select the category you want to browse. Alternatively you can search for a resource using the search box at the top right of the page.  You can either buy the resources you would like on a Pay As You Go basis or become a member and access all the resources.

How does 'Pay As You Go' work?
The resource libraries are organised by Key Stage and topic. When you find a resource you would like, just click on the 'Add to basket' icon and follow the onscreen prompts. As soon as payment is completed we will send you a copy of the resource as a digital download.

Who are we?
Teacher-of-English.com was created in September 2008 by English teacher Martin Grundy.  Martin has over 15 years experience of teaching English in secondary schools in the North West of England, works as a 1 to 1 English tutor and has been a GCSE English examiner for many years.

How does membership work?
Becoming a member brings users many benefits. It allows access to the members' area of the site where all the resources are available to download instantly. Membership represents incredible value for money as subscribers are authorised to download materials free of charge once the membership fee has been paid. Depending on the type of membership you opt for, subscribers are given a number of credits to spend on the site each month. Credits are our very own currency. Individual Membership gives users a number of credits per month to download any number of resources. Credits are spent whenever a file is downloaded. School membership users can download an unlimited number of materials (with a 300 credit daily cap) during their period of membership. For more information about credits and membership click here.

Who makes the resources?
The resources have been made by the site’s creator English teacher Martin Grundy and a number of other English primary and secondary school specialist contributors.

What do I need to use the resources?

All our PowerPoints are saved as .ppt files and can be viewed and edited in any version of PowerPoint from PowerPoint 97 onwards.  They can also be viewed with Microsoft’s PowerPoint viewer tool which can be downloaded free of charge here – http://www.microsoft.com/en-gb/download/details.aspx?id=13 and many other free office applications such as Open Office - https://www.openoffice.org/.  For best results we recommend viewing and editing in PowerPoint 2007, 2010 or 2013 to enable you to more easily edit and adapt the slides and make changes to the more advanced features available in the later versions of PowerPoint.  If you are using an Apple device such as a MAC please make sure that you have relevant software that is fully compatible with PowerPoint.

How can I become a member?
Click here for membership details. You can join online with your credit/debit card or PayPal account or you  can post a cheque or send a bank transfer if you prefer.  Web based payments are protected by SagePay and PayPal’s secure online payment system.

You can also pay by cheque, BACS or purchase order.  To join and pay using these methods simply complete the online form (click here) and select 'Cheque / BACs' as your payment method.  This will create an invoice which will be sent to the email address you have provided on the application form.

How much does it cost?
Membership packages start from £29 depending upon the package you opt for. Click here for pricing details.

How do I join?
Go to our membership page and read our terms and conditions. You must agree to these before you can become a member.  Complete the relevant application form, then follow the onscreen prompts to make payment either via PayPal, Credit or Debit card or cheque.

Upon completing your payment online, you will receive an email to the registered email address, asking you to verify the member account. Once verified, you will then be able to login and access the online resources. If paying by cheque, you will be sent an email with login notification once payment has cleared.

If you need to contact us regarding your membership, please email services@teacher-of-english.com and include your full name and address.

Is it secure to join online?
Yes. Credit and debit card transactions are handled by Sagepay and PayPal's secure servers and are fully encrypted in line with banking industry standards.  Teacher-of-English.com has no access to your bank account or card details.

Does Teacher-of-English.com have my card details?

No, your card details are never passed to us.

What happens when I reach the end of my period of membership?
We will send you a reminder by email 30 days before the end of your current period of membership. If you wish to cancel your subscription at this point just email us at services@teacher-of-english.com or call 01204 439971 and we will close the account.  If you have paid via card or PayPal and are happy to continue your membership the subscription will automatically renew.  If you have paid by cheque or BACS please arrange payment to reach us before the renewal date - visit the contact us page for address details.  You can also renew membership prior to your renewal date.  If you do this your membership will be extended from the date that the account was due to renew. 

How do I cancel my subscription?

To cancel your subscription just email us at services@teacher-of-english.com or call 01204 439971 14 days before the end of your current period of membership and state your wish to cancel.

How do I log in?
Select 'Sign in' at the top right of the page then login using your username and password.

What if I have forgotten my username or password?
If you have forgotten your username or password please click the 'forgot' link on the sign in page and we will email your details to you.

I have a new email address but cannot update the email details on my account

Just email us at services@teacher-of-english.com and we'll update it for you.

How and when do my credits update?

Credits update on the 'monthly anniversary' of the date you joined the site.  For example, if you joined on 17th November your credits will refresh on 17th of each month.  If you are an individual member the number of credits will return to 50 or 100 (depending upon your membership package) when they update.  Therefore it's wise to use your credits each month as they don't carry over into the following month.  If you are a school member your account has unlimited monthly downloads (with a 300 credit daily cap) from the date you join the site until the date the account closes. 

I need help with the website or a resource.

For one to one help, advice and support call Subscriber Support on 01204 439971 between 9am and 6pm GMT.

We hope you enjoy exploring Teacher-of-English.com and join our teaching community.

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